JCTC Employees

If you are a student worker, a work study student, faculty or staff member, please contact the helpdesk if you do not have a password.

If you need technical assistance, you can submit a Helpdesk Request with our office. 

  • If prompted for a username and password you will need to use your active directory account (i.e. jdoe0001) and password.  
  • You will need to enter the username in the format KCTCSACC\username

Reset your Password:

Access your email account: 


Voicemail Access:

Lync 2013:

For service with JCTC equipment or help, please contact the Helpdesk:

Website:  https://techsolutions.jefferson.kctcs.edu/portal
Email:  jf-helpdesk@kctcs.edu
Phone:  502-213-2358