Financial FAQs

Here you will find Frequently Asked Questions (FAQs) for the following:

  • Cashier/Payment: 
    • Can I pay my bill/tuition Online?
    • Do you take MasterCard, Visa or Discover?
    • How can I check the status of my financial aid/third party payment?
    • How to access grades, schedules, account, payment, and financial aid information.
    • I’m enrolled but I have decided not to attend, what do I need to do?
    • My name is not listed correctly in Email/Student Self Service. How do I get it corrected?
    • What is the payment deadline for the upcoming semester?
    • Do I have to pay for my classes when I register?
  • Financial Aid:
    • If I am taking all developmental courses, am I eligible for financial aid?
    • Where is the Financial Aid office located?
    • What are the general requirements to receive financial aid?
    • After I send in my free application for Federal Student Aid (FAFSA), how long does it take for me to know if I am eligible?
    • How many hours must I be enrolled in to receive financial aid?
    • Can I use my financial aid to get my books?
    • If I drop a class, will that affect my financial aid?
    • If I register for classes but then never attend, can I receive my financial aid?
    • Can you help with part-time employment?
    • How do I apply for and receive a student loan?
    • What does it mean if I have been selected for verification?
    • How do I apply for the CAP grant?
    • Will my financial aid automatically transfer to JCTC from the school I attended in the Fall?
    • What school code should I use for my FAFSA?
    • When will I receive my refund/residual check?
    • What is SAP?
    • How long does it take for my student loan to be processed and disbursed?
    • If I have doubts about my financial aid or am unsure of anything surrounding my financial aid, what should I do?
    • What happens after completing the Financial Aid Application(s)?
    • How do I respond to the Financial Aid Letter Online?
  • Direct Loans:
    • With the Direct Loan program who will I make repayment to?
    • What steps do I need to take in order to get a Direct Loan?
    • What are the benefits of using the Direct Loan Program (DL)?
    • Why do I have to start over if I already have federal (FFELP) loans from prior years?
    • I have prior loans from a bank, what options do I have in repayment now that I will have FFELP Loans and Direct Loans?
    • Is my eligibility for loans and the amounts I can receive in federal loans the same in Direct Lending as it was in FFELP?
    • Can I still use my prior bank for Stafford Loans, or Parent PLUS Loans if I choose to do that?
    • How will my receipt of prior loans from banks/lenders affect my Direct Loan eligibility?
    • How much debt have you acquired?
  • Federal Work Study:
    • Federal Work Study Award (FWS)
    • What is Federal Work Study?
    • Is Federal Work Study (FWS) the same thing as Ready to Work (RTW)?
    • What is the pay rate for Federal Work Study?
    • How many hours can I work?
    • How are students chosen for Federal Work Study?