ConceptKCTCS/KCTCSConcept Cashier FAQs | Jefferson Community & Technical College

Cashier FAQs

Can I pay my bill/tuition Online?

Do you take MasterCard, Visa or Discover?

  • Yes, MasterCard, Visa and Discover are accepted.
  • Credit card payments may be made in person or on-line by logging into your student records. 
  • If you are paying by check or money order please mail them to:
    • JCTC
    • Attn: Cashier Office
    • 109 E. Broadway
    • Louisville, KY 40202.
  • Important: 
    • Be sure to include your student ID number on your check/money order.
  • Cash payments must be made in person.

How can I check the status of my financial aid/third party payment?

  • Go to https://kctsaprd.mycmsc.com/psp/kctsaprd/?cmd=login
    • This is a secure web site (the "s" after http indicates this)
  • Select STUDENT ADMIN PRD under the KCTCS logo in the upper left corner
  • Enter your User ID and Password.
    • Your User ID is the same as your KCTCS e-mail username (example: jsmith0004) and your KCTCS e-mail password
  • Select Self Service
  • Select Student Center
  • Click on TAB labeled Finances
  • Under the Finances tab, you may click on the button labeled View Student Account
  • For assistance, please call 855-246-5282 (855-2GO-JCTC) or visit our Student Service Center online.

How to access grades, schedules, account, payment, and financial aid information.

  • Go to https://kctsaprd.mycmsc.com/psp/kctsaprd/?cmd=login
    • This is a secure website (the s after http indicates this)
  • Enter your User ID and Password then click Sign In.
    • Your User ID is the same as your KCTCS e-mail username (example: jsmith0004) and your KCTCS e-mail password.
  • If you have not activated your student email account you may do so at https://webmail.kctcs.edu/owa.
    • You will need to know your student ID number.
  • Select Self Service. 
    • You will see shortcuts from here to the data available online - once you are familiar with the site you can access other pages directly from here.
  • From this webpage, you can view: Finances: Your account summary/balance and financial aid, Course Catalog and Schedule: Course descriptions and schedules, and Academics: Your schedule, grades, and advisors name.
  • For assistance, please call 855-246-5282 (855-2GO-JCTC) or visit our Student Service Center online.

I’m enrolled but I have decided not to attend, what do I need to do?

  • You must officially withdraw by the dates listed in the academic calendar.
  • Once you enroll you become financially obligated, even if you never attend a class.
  • Failure to officially withdraw according to the academic calendar will result in a financial debt.

My name is not listed correctly in Email/Student Self Service. How do I get it corrected?

  • Contact student services and ask them to update both your primary and preferred name.
  • If the last name has been changed a new username will be generated.
  • You will need to go through the new account activation process in order to get the new username and reset the password.

What is the payment deadline for the upcoming semester?

Do I have to pay for my classes when I register?

  • Yes, unless you have anticipated aid that covers your charges.
  • To ensure that your financial aid is approved in time to meet payment deadlines, you must apply with the Federal Student Aid Central Processing Center [list our school code (006961) for all campus locations] by June 15th for Fall semester, October 15th for Spring semester, and April 15th for Summer semester.
  • Submission of your financial aid application and requested documentation after these priority dates may result in you having to pay for your classes out of pocket until your eligibility can be assessed.