REFUNDS (BankMobile)

When will I receive my refund/residual check?

KCTCS has partnered with BankMobile Disbursements, a financial services company focused solely on higher education, to process student refund payments. 

Helpful Refund Tips

1. Select your refund preference
   • Having an active refund preference will help you gets refunds quicker and more securely
   • Log into MyPath
   • Go to Student Self-service and click on Account Balance tile
   • Click “Select Refund Preference”
2. Remember your BankMobile password!
   • To make changes to your refund preference or check the status of a refund, log in at www.bankmobilevibe.com
   • If you can’t access your account, contact BankMobile at (877) 327-9515
3. Update your address
   • If you move, change your address in your student account AND your BankMobile account. This is especially important if you receive refunds as paper checks.
4. Check email account!
   • Check student email account regularly, especially if you are expecting a refund
   • Questions about a refund can be sent to the Bursar Office at jf-bursaroffice-main@kctcs.edu