Multifactor Authentication (MFA)
What is Multifactor Authentication?
Multifactor Authentication (MFA) is when a user must provide two or more items of proof of identity to gain access to a digital resource. MFA is used to safeguard against hackers by certifying that digital users are who they say they are. Setting up MFA is a requirement for access to KCTCS accounts.
You might be prompted to sign up for MFA when signing into your KCTCS account. The easiest way to get your account created is to set your account up to receive a text message. When you are prompted to use the Microsoft Authenticator app, select “I want to set up a different method” at the bottom of the message. On the next screen, select phone and select text message.
On a Computer
This picture is the prompt on a computer. Click "I want to use a different authenticator
app", which is at the bottom of the message and circled in red on this image.
On a Cell Phone
This picture is the prompt on a cell phone. Click "I want to set up a different method",
which is at the bottom of the message and circled in red on the image.
How to update Multifactor Authentication (MFA) methods
- Go to Microsoft Security Center.
- Sign in with your KCTCS email and password.
- Once you sign in, you can add or delete a sign-in method.
How to setup MFA mobile app
Directions for setting up the Microsoft Authenticator app.
For Android users - Download the Microsoft Authenticator app by clicking this image.
For Apple users - Download the Microsoft Authenticator app by clicking this image.
Need Help with Multifactor Authenticator?
If you need help with MFA, please email the helpdesk at jf-helpdesk@kctcs.edu or call (502) 213-2358.
