Accommodation Letters Process

Applying for accommodations

In order to receive an accommodation letter from the ARC, students must first complete intake with an ARC Coordinator by following these steps:

1. Submit a Request for ARC Services.
2. Submit documentation of their disability.
3. Meet with an ARC Coordinator to finalize accommodations. A Coordinator will reach out to schedule an intake meeting after the student submits their Request for Services form.

During the intake process, the ARC will determine the student's eligibility for accommodations and work with the student to develop their individualized list of accommodations.

Accommodation letter FAQ

What is in an accommodation letter?

Accommodation letters are the official documents provided by the ARC to show that a student is receiving accommodations during an individual semester. Your letter will include:

• Your classes and instructors
• Your ARC coordinator
• Your name and student ID number
• Your accommodations for the semester

All recipients of the letter are responsible for reading & understanding the full contents.

Where can I find my letter?

Accommodation letters and guidance can be found on the JCTC Accessibility Portal (login required). Students and instructors will also receive an email each semester with a link directly to their letter. Only accommodation letters in the current semester are available; if you need a copy of a previous letter, contact the ARC.

Who can see my letter?

Aside from ARC staff, the only people who have access to an accommodation letter are the student and their current instructors. No one else is allowed to access the letter without written consent from the student; however, a student is welcome to share a copy of their own letter at their own discretion.

When will I receive my letter?

Students who are enrolling in ARC services mid-semester will receive their accommodation letter within 1-3 business days after their intake meeting with an ARC coordinator.

Otherwise, letters are sent at the beginning of each semester, and should be available by the end of the first week of class. 

NOTE: Returning students will not receive accommodation letters unless they have informed the ARC that they are enrolled in the new semester. To do this, contact the ARC directly or use the Renewal of ARC Services form.

I have my letter- What now?

• Once the student has received the email with the accommodation letter attached, it is important that they review it to ensure that all information listed is correct.
• The student is encouraged to check with their instructors to ensure that they have also received the email. While checking in is not a prerequisite of receiving accommodations, an instructor is not obligated to follow accommodations until they have received the letter from the ARC. If the instructor has not received access to the letter, contact the ARC immediately to resolve the issue.
  • The student can also inquire if the instructor has any questions about the accommodations when following up about the accommodation letter.

• If the student has any difficulty obtaining the accommodations outlined in the letter, the student should contact an ARC Coordinator or the general office email below:
  • jf-arc-office@kctcs.edu
  • Email Erika Pearson or call (502) 213-2449
  • Email Summer Musanje or call (502) 213-7120
  • Email Alex Goode or call (502) 213-4101
  • Email Kaitlin Fortwengler or call (502) 213-2411
• If the student does not contact the ARC, we will not know that you need assistance.
• Completing the Student Request for ARC Services form is the first step in the accommodation letter process.