Contact-info | JCTC

Contact Information


  • Carrollton Campus:  Front Counter.
  • Downtown Campus:  Jefferson Educational Center, 3rd floor.
  • Shelby Campus:  Administrative Office.
  • Southwest Campus:  Administration Building, Student Information Center.

Records Office hours:

  • Monday: 8:00 a.m. - 5:00 p.m.
  • Tuesday: 8:00 a.m. - 5:00 p.m.*
  • Wednesday: 8:00 a.m. - 5:00 p.m.*
  • Thursday: 8:00 a.m. - 5:00 p.m.
  • Friday: 8:00 a.m. - 4:30 p.m.

*May 23 – July 29 on the Downtown Campus ONLY, the Records Office will have extended office hours Tuesdays and Wednesdays from 5:00 – 6:00 p.m. in Jefferson Educational Center, Room 200.

Records Office Contact Information:

For the quickest reply, email us at

If you are having difficulty registering online, you may email any registration, add, drop and withdrawal requests via your student email account or any email account ending in .edu.

If you are enrolling in a class that is closed or you need permission to withdraw from a course, make sure you provide that information in your email.

For more specific questions, you may contact one of the following: