Contact-info | JCTC

Academic Resources

Contact Information

support Locations

  • Carrollton Campus: Front Counter
  • Shelby Campus: Administrative Office
  • Southwest Campus: Student Center

Records Office Hours 

In-person services are provided Monday–Friday on the Downtown Campus. Parking is provided adjacent to our building.*

Jefferson Educational Center
Third Floor, Suite 300

  • Monday: 8:00 a.m. – 5:00 p.m.
  • Tuesday: 8:00 a.m. – 5:00 p.m.
  • Wednesday: 8:00 a.m. – 5:00 p.m.
  • Thursday: 8:00 a.m. – 5:00 p.m.
  • Friday: 8:00 a.m. – 4:30 p.m.*

*During June and July our services are provided virtually only. If you need assistance on Fridays in June and July, please email JF-Records-Office@kctcs.edu.

Records Office Contact Information

For the quickest reply, email us at jf-records-office@kctcs.edu.

If you are having difficulty registering online, you may email any registration, add, drop and withdrawal requests via your student email account or any email account ending in .edu.

If you are enrolling in a class that is closed or you need permission to withdraw from a course, make sure you provide that information in your email.

For more specific questions, you may contact one of the following:

  • Amanda Tindall
  • Christy Raymer-Noe
  • Cassie Poole
    • (502) 213-2515
    • cassie.poole@kctcs.edu 
    • Director of Transfer 
    • Transfer evaluation
    • International transfer work
    • Prior learning/non-college credit, IC3 & certifications
  • Charlotte Hayes
  • Beth Dixon
  • Zach Brumback
    • (502) 213-5021
    • zach.brumback@kctcs.edu
    • Outgoing official/unofficial transcript request
    • National Student Clearinghouse degree/enroll verify
    • Metroversity
    • Student registration or records inquiries