Contact-info | JCTC

Contact Information

support Locations

  • Carrollton Campus: Front Counter
  • Shelby Campus: Administrative Office
  • Southwest Campus: Student Center

Records Office Hours 

In-person services are provided Monday–Friday on the Downtown Campus. Parking is provided adjacent to our building.

Jefferson Educational Center
Third Floor, Suite 300

  • Monday: 8:00 a.m. – 5:00 p.m.
  • Tuesday: 8:00 a.m. – 5:00 p.m.
  • Wednesday: 8:00 a.m. – 5:00 p.m.
  • Thursday: 8:00 a.m. – 5:00 p.m.
  • Friday: 8:00 a.m. – 4:30 p.m.

Records Office Contact Information

For the quickest reply, email us at

If you are having difficulty registering online, you may email any registration, add, drop and withdrawal requests via your student email account or any email account ending in .edu.

If you are enrolling in a class that is closed or you need permission to withdraw from a course, make sure you provide that information in your email.

For more specific questions, you may contact one of the following: