Contact-info | JCTC

Contact Information


  • Carrollton Campus:  Front Counter.
  • Downtown Campus:  Jefferson Educational Center, 3rd floor.
  • Shelby Campus:  Administrative Office.
  • Southwest Campus:  Administration Building, Student Information Center.

Records Office Hours

  • Monday: 8:00 a.m. – 5:00 p.m.
  • Tuesday: 8:00 a.m. – 5:00 p.m.
  • Wednesday: 8:00 a.m. – 5:00 p.m.
  • Thursday: 8:00 a.m. – 5:00 p.m.
  • Friday: 8:00 a.m. – 4:30 p.m.

Records Office Contact Information

For the quickest reply, email us at

If you are having difficulty registering online, you may email any registration, add, drop and withdrawal requests via your student email account or any email account ending in .edu.

If you are enrolling in a class that is closed or you need permission to withdraw from a course, make sure you provide that information in your email.

For more specific questions, you may contact one of the following: