Attendance Resolution | JCTC

Attendance Resolution

The Faculty of Jefferson Community and Technical College are responsible for reporting your class attendance in courses to determine if you have established eligibility for financial aid.

Our records indicate that your attendance for all of your classes for the term has not yet been confirmed. Federal regulations stipulate that students who never participate in academic activity for any given semester are NOT eligible for the federal student aid that has been offered. We have two groups that create issues regarding attendance requirements:

  • 1 = NO SHOW
    • these are students who have never attended class.
  • 2 = DON’T KNOW
    • these are students where attendance has not yet been confirmed.

Since we cannot confirm your attendance in all of your classes for the term, we are required to withhold your financial aid until this can be resolved. Your instructors are responsible for confirming your attendance generally during the first two weeks of the semester. If you are taking courses online with another KCTCS Institution, the attendance reporting deadline at that institution could be later than our deadline, which may create a delay in your financial aid disbursements.

You are still officially enrolled with Jefferson Community and Technical College. If you are not attending any of your classes, it would be appropriate for you to pursue your withdrawal options with the Student Records Office to prevent your academic record for this term from reflecting all failing grades. You may visit the Student Records Office at any of our campuses.

If this matter is not resolved in a timely manner, it is possible that your financial aid awards may be cancelled. If that happens and you wish to pursue reinstating your financial aid awards, this will require a written request AND any attendance issues must be resolved.

Failure to resolve your NO SHOW or DON’T KNOW status does not release you of any outstanding tuition or book charges that might still be owed to the college. In other words, you still have a bill to pay.

If you have questions regarding this message, please contact our Student Service Center at 855.246.8282 or you can send an email to Please be sure to email from your KCTCS Student Email account. Your subject line for the email should be RESOLVING ATTENDANCE ISSUES for the term in question and you should be sure to include your Name, Student ID #, and contact phone number.

We wish you the best of luck with your future educational endeavors.